Questions & Answers

   I offer a variety of counselling services including in-person therapy in one of my therapy rooms in Barnstaple, online/video, on the telephone, and Walk and Talk therapy.

Jen Jefferies Counselling is available to individuals aged 18+

I do not offer couples counselling.

I won't tell you the answers, or instruct you what to do. 

You're not seeing me for my opinion, you're seeing me for support in achieving your goals, whatever they may be.

Through talk therapy in a confidential, calm and safe space, we work together to help you find your own answers, I respect and celebrate your autonomy. 

Check out my Blog for more information on counselling, varying approaches and other mental health information.

 I am a Registered Member of the British Association for Counselling and Psychotherapy (MBACP). 

I support and actively uphold the BACP Ethical Framework, ensuring fair and adequate services to all, appreciating, welcoming and respecting all diversity, dedicating myself to enhancing your wellbeing, and helping to alleviate personal suffering and distress.

I am also a registered member of The Association of Pet Bereavement Counsellors (APB Counsellors).

I support and actively uphold the APB Counsellors Code of Ethics in the therapeutic sessions, supporting individuals experiencing pet bereavement, loss, grief and trauma, both in my private practice, and within my charitable work.

 During the introduction, I will ask you questions to get to know you better and understand what brings you to counselling, and what your expectations are. 

This is an ideal opportunity to discuss any queries you may have about me and the counselling process and to ask questions. 

 Standard sessions are £45, to be paid a minimum of 24 hours in advance of the booked time, please. 

Concessions available in certain circumstances, at my discretion.

A standard session is 60 minutes. 

Longer sessions can be arranged if required, please just ask.

 I offer counselling within therapy rooms in Barnstaple Chiropractic and Complementary Health Centre, and in independent therapy rooms in Bear Street, Barnstaple.  

I also offer counselling in the UK and Europe remotely online via Zoom, and across the UK by telephone.

Walk & Talk Therapy available locally only, please contact me for more information.

 I'm contactable 9am-8pm GMT Monday-Sunday. 

If I don't answer, please leave me a message.

I am NOT an emergency mental health crisis service.

If you feel that you are in danger to yourself or anyone else, please contact the emergency services on 999 immediately.

You can also contact The Samaritans on 116 123